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Credit
Credit Cards
We gladly accept all major forms of credit including: American Express, Visa, MasterCard, and Discover.
Open Credit
Open credit is available to qualified applicants. Simply fill out our Credit Application to begin. To contact our credit department directly, click here.
Cutting Services
Plate Shearing
Our 12 foot Cincinnati Shear can shear material as thin as 2mm thick in carbon steel, stainless steel and aluminum sheet, and up to 15mm thick for carbon steel and aluminum plate or 12mm thick for stainless steel. Set-up and cut charges will be applied to each order. A pre-cut stocking program is being developed. Please contact sales for more information.
Production Saw Cutting
Our cut tolerance is +1/8″/ -0″ (+03/-0 mm) for production cut saw. We are equipped to cut any item with a thickness of 2mm and higher. We do not charge to cut items for shipping purposes however, additional charges may apply for production cuts (multiple precision cuts).
Packaging Services
Crates
Our pre-made, high quality crates are made to withstand long truck shipments and are ISPM 15 compliant. All non-crated material is either placed in heavy duty tubing or other wood packaging using metal bindings and strong plastic reinforcements. Parker Steel cannot be held responsible for damage due to driver mishap or any cargo related incident. In the case of product damage due to carrier mishandling or accident, which is properly documented, the carrier involved will be liable.
Specialty Metal Packaging
Parker Steel recognizes the strict requirements of the Nuclear, Food, Chemical and Medical industries. We have the appropriate materials needed to package and handle these sensitive products such as special banding metals or plastics, and markers. Please be sure to let your sales person know the requirements you need. For Nuclear Industry customers it is vital that you notify your sales person that the end use for the material is nuclear related, so that they may inform the warehouse of appropriate steps needed to handle the material. For more information on our nuclear metals expertise, click here.
Free Services
Material Certification
Material certification for material is available upon request.
Cut to Ship
We do not charge to cut to ship orders, however, additional charges may apply for production cuts (multiple precision cuts). Our cut-to-ship tolerance is +/- 1” (+/- 25.4 mm).
We are equipped to cut any item with a thickness of 2mm and higher.
Sales Office Hours
Parker Steel hours of operation are from 7:30 am- 6:00 pm EDT.
Due to our commitment to our customers, most orders will ship same day.
Reference Guides
Our Reference Guide is available to download or you can call, email or fax a request and we will quickly mail it to you.
Social Networking
To better connect and interact with our customers and other businesses, we have implemented all aspects of social media and we hope that you feel free to interact with us in every way. Product information, company news, industry related information and more now just a few clicks away. Visit us on Facebook, Twitter, YouTube, LinkedIn, or on our Blog.
Toll Free Calls
You can call us Toll Free from the US or Canada at 1-800-333-4140 or if you’re located in Mexico, please call 1-866-896-8905.
Quality and Safety
ISO Certified
Parker Steel is proud of our continued ISO- 9001-2008 certification. We consider the quality of our material and our strict adherence to our Quality Policy part of our mission at Parker Steel and we strive every day to improve, and exceed our customers’ expectations. Click here to download our current ISO certification.
C-TPAT Certified
Parker Steel is C-TPAT (Customs-Trade Partnership Against Terrorism) certified. As a recipient of the award from the Department of Homeland Security, we have a proven secure supply chain that provides continuity of supply from our international trade partners to our customers.
Quoting Services
Online RFQ, Email, Fax or Call
For a fast quote that will generally be answered within two business hours, you can fill out our online request form here, email our Sales Department at: Sales@MetricMetal.com or fax your request to 419-471-2655, you can also call our toll free customer service number at 1-800-333-4140.
Shipping Services
Truck Shipments
We ship our product both by commercial truck carriers and UPS. Speak with a member of our Sales Team for any special requirements (your designated carrier and/or air freight), and we will strive to accommodate your needs.
*Shipping Damage Claim: It is important to note on receiving papers any damage to the cargo that incurred while in transit via commercial truck carriers.
Shipping / Receiving Hours
Shipping hours are Mon-Fri from 8:00 am – 6:30 pm EDT.
Receiving hours are Mon-Fri from 8:00 am – 2:00 pm EDT
Traceability
Parker Steel maintains the mill heat traceability of our products.
